Do you install the system on location ?

Normally the Hcontrol® systems  will be delivered as "do it yourself"-package. We will configure the system in such a way that it is plug and play for you. If however you want the system to be installed by us or one of our partners, than this also can be arranged.  Just mail us your adress and some foto's of the situation and we will make a quotation for you.


What will happen when the internet connection is down ?

The Hcontrol® systems have a  flash memory. All users, codes and timeframes are stored locally. The system will continue to work, even without internet.


What will happen when the power is gone ?

When the power is gone the system will not function. However because all users , pincodes and timeframes are locally stored, the system will work as soon as the power comes back. It's possible to order an extra battery powered remotecontrol that will work even when the mainpower is gone.


Can the door also be opened with a "normal" key?

We deliver two keys that can be used in case of emergency.


Can the Hcontrol® system also control the dead lock ?

With the Hcontrol wireless, both the bolt latch as the dead lock can be controlled. Also most of the multi-point locking systems can be controlled by this lock.


Can we also use the Hcontrol® system abroad ?

Yes, everywere were you have internetpossibilities you can use the Hcontrol® systemt. At this moment we have systems installed in: France, Austria, Germany, Czech Republic, Belgium and the Netherlands.


What are the yearly costs and to maintain the system ?

The system needs new batteries every year (we suggest to changes batteries every 6 months). Besides the bookinmodule there are no further costs to the system. Our support (email) is always free.


My question is not mentioned

Please contact us. We will be happy to answer all your questions.